Whether you need support for a basic WordPress blog, an SME’s business page, or a large corporate site, we can help
Once we agree what work needs to be done there’s a small amount of admin and set-up to sort. Then you’re covered. We start the work. You can talk to us at any time via telephone, video call, email or support ticket if you have questions or need to report issues.
Can I sign up online?
Yes, but we strongly recommend that you request a free website audit first. GlueWP Support’s free website audits will tell you what support you need and what we can offer for your site. All WordPress sites are similar, but not the same, so we need to suggest the best support plan for your site. If we can’t help you, we’ll tell you.
GlueWP is a digital agency. Our support services cover a lot more than simple occasional update or tweak.
As a GlueWP support client, you’ll have access to all our services as part of your support contract.
You can use your time to:
- Test updates and upgrades before deploying to the live website
- Fix and tweak existing code
- Talk to our copywriters about your content and have us produce, edit or proof text
- Page Optimisation tools
- Robust website security
- UpTime monitors
- Cloud backups
- And so much more
Extending your support
Majority of our clients, the time provided in our support plans covers their requirements on a monthly basis.
However, if you find that you need to extend your support in a particular month, you can use GlueWP Time.
GlueWP Time allows you to purchase a set number of hours work and then use this time as-and-when required.
GlueWP Time works in 15-minute blocks. So swapping out a logo on your site might take one block, but you could also have a two-hour conference call with our strategy team to plan something new for your site (8 blocks).
GlueWP Time is billed in advance and time is recorded against it as and when you make additional requests.
It’s a very flexible way of topping-up your support contract should you need to.
Just like our support packages, you can use GlueWP Time across all our agency services, whenever you need it.