WordPress Support Plans.
Everything you need to ensure your WordPress site is well looked after and performing as it should.
Our support packages are designed to be flexible to meet the needs of most sites.
Support & Maintenance packages for WordPress websites.
Whether you have a small blog or a large corporate site, we can provide monthly updates, support and reports to make sure your WordPress site is kept in tip-top condition.
Simple pricing. No setup fees
£ 440 .00 /YEAR
1h per month
- ✓ Custom Development
- ✓ Bug fixing
- ✓ WordPress updates
- ✓ Cloud backups (Monthly)
- ✓ Uptime monitoring
- ✓ Maintenance report
- ✓ In-app ticket support system
- ✕ Robust extra website security
- ✕ Site Audit
- ✕ Scan & fix broken links
- ✕ Database clean & optimise
- ✕ Speed optimisation
- ✕ Malware removal
£ 1600 .00 /YEAR
4h per month
- ✓ Custom Development
- ✓ Bug fixing
- ✓ WordPress updates
- ✓ Cloud backups (Weekly)
- ✓ Uptime monitoring
- ✓ Maintenance report
- ✓ In-app ticket support system
- ✓ Robust extra website security
- ✓ Site Audit
- ✕ Scan & fix broken links
- ✕ Database clean & optimise
- ✕ Speed optimisation
- ✕ Malware removal
£ 3600 .00 /YEAR
10h per month
- ✓ Custom Development
- ✓ Bug fixing
- ✓ WordPress updates
- ✓ Cloud backups (Daily)
- ✓ Uptime monitoring
- ✓ Maintenance report
- ✓ In-app ticket support system
- ✓ Robust extra website security
- ✓ Site Audit
- ✓ Scan & fix broken links
- ✓ Database clean & optimise
- ✓ Speed optimisation
- ✓ Malware removal
How it works.
We provide support via phone, email or support tickets.
Unlike many WordPress support services, all our team are based in the UK, West London.
You can submit requests via email, our online ticket system or by giving us a call on 020 3930 8291
Your support time is per-minute which means if a task takes us three minutes, we only record three minutes off your allocated time for the month.
This makes our plans great value for money and very efficient.
More services than most.
Whilst other WordPress maintenance providers only offer technical assistance, with GlueWP, you can use your support time across all the services we provide. These include:
- Updates and Upgrades – tested before deployed to the live website
- Fix and tweak existing code
- Add new features
- Design
- Talk to our copywriters about your content and have us produce, edit or proof text
- Page Optimisation tools
- Robust website security
- UpTime monitors
- Cloud backups
- And so much more
Do you just need ad-hoc support?
On top of the retained WordPress support packages, we also provide ad-hoc support for smaller sites.
If you think that you might only need a bit of help every other month, our ad-hoc support might be the best option for you.
We call this GlueWP Time and it works like this:
- You pre-buy a number of hours of our time (the more you buy, the cheaper it gets).
- Each time you put in a support request (via phone, email or a ticket), we’ll give you an estimate of how long it will take.
- Once done, we simply take the time off of your total.
GlueWP time is charged in 15-minute blocks, so you won’t be charged for a full hours work for a small tweak to your site. Everything is recorded and we can provide fully-itemised reports on what you’ve used and what you have left.
If you run out of time, you can simply top-up or switch to a retained plan if we think that would be better value for you.
GlueWP Time does not include any reporting on your site as standard, but you can use your GlueWP Time to request Site Audits, Keyword reports and use it against any of the services we provide – from artwork to web design.
Bespoke support.
For larger websites with more complex requirements.
If you manage a large corporate site, there’s a good chance that you need more of a tailored approach to your website support and maintenance.
We can create a bespoke WordPress support and maintenance plan that fits in with your needs and SLA requirements.
This can be a support-only arrangement or can include premium WordPress hosting so we look after everything for you.
Interested? Get in touch.
Complete the form below and we’ll be in touch.
